Accessibility

Our aim

Hospitality Circle should work for everyone in the trade, including people using a screen reader, a keyboard on its own, magnification, or a phone in a loud room with one hand free. We build to WCAG 2.2 level AA as our target.

What we have done

• Semantic HTML with real landmarks and headings in order, so screen readers and reader modes can navigate the page properly.
• Everything works from the keyboard, and focus is shown with a clear coral outline rather than being hidden.
• Touch targets on phones are at least 44px, including the filter chips and the WhatsApp buttons.
• Text sits on its background at contrast ratios that meet AA. Type on the coral fills is dark ink navy for the same reason.
• Form fields have visible, permanently attached labels, not placeholder text pretending to be a label.
• The site does not rely on colour alone: the "offering" and "looking for" tags carry their own words as well as their own colour.
• No animation, no autoplay, no motion that could trigger discomfort.
• The directory works without the map, and the map is an alternative view of the same list rather than the only way to find anything.

Known limitations

• The map itself is a third-party component. Panning and zooming it with a keyboard works, but reading individual pins is easier in the list view alongside it, which contains exactly the same members.
• Member photography is uploaded by members. We prompt for alternative text but cannot guarantee every member writes something useful.
• The directory needs JavaScript to filter and to draw the map.

Telling us about a problem

If something here gets in your way, tell us using the contact details on this site and say what you were trying to do. We would rather hear about it than not. We aim to reply within five working days.

Enforcement

If you are not happy with how we respond, the Equality Advisory and Support Service (EASS) can help.

Last updated 8 September 2026.